Connected Childcare Communication

Keep Every Family Connected Without Losing Operational Clarity

Bring family updates, child-centered chat, email, SMS, announcements, and parent self-service into the same system your team uses to run the day.

Reach the right people through email, text, in-app messages, and push notifications
Keep parents, teachers, and administrators together in child-centered conversations
Give families one branded place for updates, accounts, documents, events, and payments
SEE CAREDAY COMMUNICATION
Childcare provider and parent staying connected through CareDay family communication

One Connected Communication System

The Conversation Stays Connected to the Child, Family, and Center

CareDay gives each audience the information they need without forcing your team to rebuild the same context in separate communication tools.

One Family Record

Keep messages and family activity connected to the people your team already serves.

The Right Channel

Use email, SMS, in-app messaging, chat, or push notifications based on the purpose and audience.

Shared Staff Context

Help administrators and teachers stay aligned instead of leaving family conversations in personal inboxes.

Reach the Right Audience

Send Important Updates Without Sending Every Message to Everyone

Create communication for the relevant families, staff, centers, or organization and deliver it through the channel that fits the message.

EMAILSend detailed announcements and updates with a clear subject and branded sender.
SMSReach recipients with concise, timely text messages when appropriate.
IN-APPKeep communication available inside the family experience.
PUSHBring relevant app activity back to a family's attention.
CareDay email composer with recipient targeting and a childcare company’s branded sender address.

Child-Centered Group Chat

Keep Parents, Teachers, and Administrators in the Same Conversation

CareDay chat keeps day-to-day questions and updates connected to the child, with clear sender identification and shared visibility for the appropriate team.

Clear contextStaff can see which child and family the conversation belongs to.
Clear senderParticipants can identify who sent each message.
Shared visibilityThe conversation does not depend on one employee's personal inbox.
CareDay child-centered group chat between a parent and childcare team

Branded Delivery With Visibility

Send Email From Your Domain—and Understand What Happened

Authenticate your organization's sending domain, use approved From addresses, and review available delivery and engagement outcomes without separating the message from CareDay.

Recognizable Sender

Use an authenticated organization domain and approved branded email address.

Delivery Outcomes

Review delivered, bounced, and unsubscribed outcomes where available.

Open Visibility

See recorded email opens as one signal for planning appropriate follow-up.

CareDay email details showing sent, delivered, and opened engagement status.

More Than Messages

Give Families One Place to Stay Informed and Take Action

The CareDay family app and web portal keep communication beside the account and program activity families need throughout their relationship with your organization.

Daily Feed

See classroom activities, photos, and relevant child updates.

Billing

Review the family ledger, make payments, and access tax-ready records.

Documents

Access and share relevant family and compliance paperwork.

Events + Account

Register for events and manage family information from one place.

Respect Family Preferences

Keep Families Informed Without Making Every Notification Feel the Same

CareDay supports family notification settings so recipients can manage relevant communication preferences while your team keeps essential operational messaging connected.

CareDay family app displaying live classroom feed updates

A Focused CareDay Demo

See How CareDay Keeps Families and Teams Connected

We will focus your walkthrough on family messaging, child-centered chat, email and SMS, branded sending, engagement visibility, the family app, and the web portal.

BOOK YOUR 30-MINUTE DEMO